Privacy Policy

Last updated: February 2026

1. Introduction

Audit Excellence ("the Platform", "we", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you use our internal audit quality assessment services.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and encrypted password when you create your account.
  • Assessment Data: Assessment responses, comments, and conformance results you enter during the assessment process.
  • Uploaded Documents: Evidence documents you upload to support your assessment (applicable assessment tiers).
  • Payment Information: Payments are processed through Moyasar. We do not store your credit card details.
  • Usage Data: Technical information such as IP address and browser type to improve our service.

3. How We Use Your Information

  • Provide internal audit quality assessment services and generate reports.
  • Process payments and manage your account.
  • Improve recommendation quality using our learning system (anonymized data only).
  • Communicate with you about your account and assessments.
  • Comply with legal and regulatory requirements.

4. Data Protection and Deletion

We implement strict security measures to protect your data. All data is encrypted in transit and at rest. For assessments involving document uploads, all uploaded documents are automatically deleted after the final report is issued. Assessment data is not permanently retained after the final report is issued.

5. Information Sharing

We do not sell or share your personal information with third parties except in the following cases:

  • With payment service providers (Moyasar) to process payments.
  • When necessary to comply with laws or court orders.
  • With your explicit consent.

6. Your Rights

You have the right to access, correct, and request deletion of your personal data. You may contact us to exercise these rights. We respect your privacy rights in accordance with applicable regulations, including the Saudi Arabia Personal Data Protection Law (PDPL).

7. Cookies

We use essential cookies required for the operation of the service and managing login sessions. We do not use cookies for tracking or advertising purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]